March 2022 – November 2022
In my role as Key Account Development Manager at BITE Lietuva, I focused on driving client engagement, expanding business opportunities, and ensuring the seamless execution of B2B sales initiatives. This position demanded strong communication, strategic thinking, and the ability to manage multiple priorities while maintaining exceptional service standards.
Key Responsibilities
- Scheduled and conducted daily B2B meetings with potential and existing clients to explore and address their business needs.
- Built and maintained strong relationships with key clients, serving as their primary contact and providing tailored solutions.
- Managed the full sales cycle, from lead generation to contract negotiation and finalization, ensuring client satisfaction and compliance with company policies.
- Liaised with internal teams to ensure timely and smooth delivery of client projects, resolving any issues efficiently.
- Conducted client reviews to identify new opportunities, driving account growth and increasing revenue.
- Balanced a portfolio of over 100 client accounts, meeting deadlines while maintaining high-quality service.
Key Achievements
- Strengthened client trust and loyalty through proactive communication and personalized service.
- Identified and secured additional service opportunities, contributing to revenue growth and account expansion.
- Successfully managed a diverse client portfolio while ensuring timely project delivery and satisfaction.
This role enhanced my expertise in B2B relationship management, contract negotiation, and strategic account development, allowing me to consistently deliver impactful results in a dynamic, client-focused environment.
June 2019 – March 2022
As a Business Development Manager at BITE Lietuva, I played a pivotal role in expanding the company's client base, driving revenue growth, and delivering tailored solutions to meet diverse business needs. My focus was on building strong relationships and executing strategic initiatives to ensure success in a competitive market.
Key Responsibilities
- Identified and onboarded new business clients through personalized outreach strategies, including targeted communication, cold calls, and follow-ups.
- Managed the complete sales cycle, from lead generation to contract negotiation and finalization, ensuring client satisfaction and adherence to company standards.
- Drafted and negotiated contracts that aligned with client requirements while maintaining compliance with organizational policies and objectives.
- Conducted in-depth client reviews to identify new service opportunities, driving account expansion and increased revenue.
- Developed and implemented strategies to support business growth, leveraging market insights to create competitive advantages.
Key Achievements
- Consistently exceeded client acquisition and retention targets, contributing to the company’s growth and profitability.
- Strengthened relationships with key clients by providing tailored solutions and fostering trust.
- Played a critical role in scaling operations and adapting services to meet evolving market demands.
This role allowed me to refine my expertise in strategic business development, client relationship management, and sales while achieving measurable results in a fast-paced, customer-focused environment.
December 2016 – May 2019
As a Sales Manager at BITE Lietuva, I was instrumental in driving customer acquisition, fostering long-term client relationships, and achieving sales targets in a competitive telecommunications market. My proactive approach and focus on client satisfaction ensured the consistent growth of the customer base and business performance.
Key Responsibilities
- Proactively identified and reached out to potential clients through cold calling and networking, successfully expanding the customer base.
- Built and maintained strong relationships with existing clients, ensuring repeat business and fostering long-term loyalty.
- Consistently met or exceeded sales targets by leveraging strong negotiation, communication, and problem-solving skills.
- Conducted market analysis to identify trends and adapted sales strategies to align with customer needs and preferences.
- Prepared and delivered tailored offers, showcasing product value and addressing specific client requirements.
- Maintained accurate records of client interactions and sales data, supporting data-driven decision-making and forecasting.
- Drafted and processed sales contracts, ensuring compliance with company policies and accuracy in all documentation.
Key Achievements
- Successfully increased customer retention rates by delivering personalized solutions and exceptional service.
- Exceeded sales targets consistently, contributing to team success and overall company growth.
- Enhanced sales strategies by identifying and capitalizing on emerging market trends.
This role allowed me to sharpen my skills in sales strategy, customer relationship management, and market analysis, making a measurable impact on BITE Lietuva’s growth and reputation.